Employee retention has quietly become one of the most critical challenges in the propane business. Between an aging workforce, growing demand, and increased competition for skilled drivers and technicians, these companies are realizing that attracting talent is only half the battle — keeping it is where long-term success is established. Understanding the Retention Challenge The… Continue reading Building a Culture of Retention
In a propane business, every role, from driver to service technician to office staff, plays a vital part in keeping operations running smoothly. Yet in many companies, employees stay in one position for years without fully seeing how other parts of the business work. That’s where a role rotation program can make a real difference.… Continue reading Role Rotation Builds Stronger Teams
Propane training programs are constantly evolving to reflect regulatory changes, updated industry practices, and clearer communication in the field. The Propane Education & Research Council (PERC) recently rolled out updates across several training modules and instructor materials, ensuring that propane professionals stay aligned with current federal requirements and consistent industry terminology. These revisions may look… Continue reading Training Updates Keep Propane Professionals in Step with Regulations
Every propane business owner knows that this industry requires both vast knowledge and resilience. From managing safety codes to balancing customer service with financial performance, the challenges in propane are not minor ones. For someone new to propane ownership, the learning curve can feel overwhelming. That’s where mentorship programs, pairing seasoned industry veterans with newer… Continue reading Passing Down Knowledge to New Leaders
The propane industry depends on skilled workers to keep operations safe, efficient, and reliable. From installation and maintenance to delivery and safety inspections, trained professionals are at the heart of every propane business. Yet many companies face a growing challenge: finding the next generation of qualified workers. As experienced employees retire, the need for new… Continue reading Propane Careers: How Companies Can Work with Trade Schools
Employee reviews are never easy when times are tough. Whether your propane business is facing high costs, short staff, or slower growth, having honest conversations with team members about their performance can feel harder than usual. But even in difficult times – especially in difficult times – clear and fair appraisals are still important. They… Continue reading What Tough Appraisals Can Teach You About Your Team
Hiring the next generation can be a challenge, especially in the Propane Company, where the work is hands-on and the pace is steady. Gen Z, a demographic made up of the people born between the late 1990s and early 2010s, is now entering the workforce in large numbers. They grew up with smartphones/ tablets, fast… Continue reading Gen Z Is Looking for Purpose – Can Your Propane Company Offer It?
On July 2, 2025, Ohio’s governor signed House Bill 96 – a provision embedded in the state’s funding legislation extending through fiscal year 2027 – that allows commercial driver’s license (CDL) holders aged 18 to 20 to receive a Hazardous Materials Endorsement (HME) for intrastate propane transport. Background on HME Requirements Until now, Ohio was among… Continue reading Ohio Lowers Age for Hazardous Materials Endorsement to Support Propane Transport
Attracting young talent to the propane industry is important, but keeping them is what really shapes the future of your company. Many businesses hire promising technicians only to lose them after a few years because there is no clear path forward. If you want to build a stronger team, you need to offer young technicians… Continue reading Fueling Future Talent: How to Grow Young Technicians Into Pros
The propane industry is at a turning point, with an aging workforce and a growing need to recruit younger professionals. To remain competitive and sustainable, companies must rethink how they appeal to millennials and Gen Z job seekers. These generations prioritize work-life balance, career growth, environmental responsibility, and technological innovation. The propane industry can attract… Continue reading Attracting the Next-Generation Workforce to the Propane Industry
Imagine if every member of your team could jump into different roles when needed. Cross-training can do that. It’s about teaching your employees more than one job, making your business more flexible and resilient. Here’s why cross-training is a smart move for any company. Why Cross-Train Your Team? Cross-training involves more than simply having backups;… Continue reading Boost Team Flexibility with Cross-Training Strategies
A propane business depends on more than just consistent fuel supply and great customer service – it relies on the people behind it. Engaged employees are the backbone of a successful operation, keeping deliveries on time, ensuring safety protocols are followed, and providing excellent service to customers. When employees are motivated, they work harder, stay… Continue reading Propane Business Fueling Success Through Employee Engagement and Motivation
As a new year unfolds, it’s the perfect time for propane businesses to reflect, reset, and plan for growth. The challenges of the past year have provided valuable lessons, and looking ahead, it’s important to set resolutions that strengthen operations, enhance customer service, and drive success. Here are key areas where propane businesses can focus… Continue reading Fresh Focus: Strategic Resolutions for Propane Businesses in the New Year
Attracting tech-savvy talent can boost your propane business in ways that traditional approaches may not. Technology is increasingly vital for streamlining operations, improving customer service, and staying competitive. By creating a work environment that appeals to tech-oriented individuals, you’ll not only attract a new wave of employees but also do much to enhance your business.… Continue reading Drawing Tech-Savvy Talents to Your Business
The propane industry is vital to many communities, but as the workforce ages, there’s a growing need to attract younger generations. Bringing in new talent ensures the future of the industry and injects fresh energy and ideas into each business. Here’s how propane companies can appeal to younger workers and build a sustainable workforce. Promote… Continue reading Attracting Younger Workers to the Propane Industry
In the competitive propane industry, attracting and retaining top talent is essential for sustained growth and success. This article provides strategies for propane businesses to not only attract skilled professionals but also to ensure that they remain motivated and committed over time. Understanding Industry Needs Identify Key Roles Propane business teams require a range of… Continue reading Boosting Talent Retention in Propane Businesses
Like many others, the propane industry faces numerous challenges in both attracting and retaining skilled labor. This article provides proactive strategies to address the skilled labor shortage and ensure a steady pipeline of qualified professionals. Enhancing Training Programs Developing comprehensive training programs can equip potential employees with the necessary skills for the propane industry. These… Continue reading Tackling Labor Shortages
In the world of propane supply, maintaining a loyal customer base can be a challenging task. Customers are more price-sensitive than ever due to factors like inflation, geopolitical events, and seasonal demand fluctuations. To retain and grow your customer base, it’s crucial to ensure that your customer service representatives (CSRs) are well-prepared to answer customer… Continue reading Enhancing Customer Loyalty in the Propane Business
