Propane retailers are discovering the renewed effectiveness of customer newsletters as a direct and personalized communication tool. In a world filled with various marketing channels, newsletters stand out by delivering customized content to customers without relying on social media algorithms or website visits. Newsletters offer a range of distribution options, allowing retailers to fine-tune messaging… Continue reading Renewing the Effectiveness of Customer Newsletters for Propane Retailers

In the ever-changing propane market, retailers face challenges such as price volatility and consumer satisfaction. To navigate these complexities successfully, adopting a proactive approach is essential. Hence, the incorporation of pioneering tools such as Tank Spotter becomes imperative in augmenting retail businesses through task automation, swift resolution of safety and maintenance concerns, and steadfast adherence… Continue reading Enhancing Retail Businesses with Tank Spotter: Automating, Streamlining, and Simplifying Daily Operations

Numerous statements can be encountered during field inspections. These statements, often coming from dealers, trainers, and industry professionals in other states, shed light on important questions and concerns regarding compliance and violations. Statement 1: “What makes you qualified to tell me I have to fix it?” Inspectors, as authorized by the North Carolina General Statute… Continue reading Enhancing Compliance and Understanding in Propane Operations: Key Insights from Field Inspections

There are innovative tools and resources available that can further optimize training, operational efficiency, and compliance in the propane industry. One such tool is the Propane Safety App, which, when combined with the expertise of Eric Leskinen, provides a comprehensive solution for propane companies to improve safety, mitigate risks, and ensure compliance. The Propane Safety… Continue reading Enhancing Training and Compliance: The Power of the Propane Safety App and Eric Leskinen’s Expertise

As the weather cools down, service interruptions become more frequent, highlighting the importance of having a solid plan for your propane company to respond to, resolve, and document these calls effectively. Here are three essentials that will set your company and employees up for success in handling service interruptions: 1. Policies and Procedures: The Foundation… Continue reading Critical Essentials for Propane Companies to Excel in Service Interruption Situations

Propane marketers carry a significant responsibility when it comes to prioritizing the safety of their employees. One of the most effective ways to cultivate a strong safety culture within an organization is through regular safety meetings. With tools like Tank Spotter and Propane Safety Pro, propane companies can enhance their safety practices and streamline the… Continue reading Ensuring Propane Safety: The Power of Regular Safety Meetings with Tank Spotter and Propane Safety Pro

The current state of high propane inventory levels brings favorable conditions for propane business owners. This surplus signifies an abundant supply, fostering stability and enabling them to meet customer demands effectively. Furthermore, the anticipation of record-high inventory levels ahead of the winter season suggests a plentiful propane supply for consumers. These factors offer significant benefits,… Continue reading Favorable Propane Inventory Levels Present Opportunities for Business Owners

New England-based Eastern Propane & Oil, a fourth-generation family-owned company, marked 90 years of business in 2022. Tom Manson, the CEO of Eastern, emphasized the significance of hard work, family, dedication, and leadership as his company celebrated this remarkable milestone. Manson underscored the importance of maintaining a personal connection as he communicated this milestone to… Continue reading Celebrating a Legacy: Effective Strategies for Marketing Company Milestones

Managing volatility in the energy industry presents many challenges for fuel dealers, wholesalers, and service contractors. Inflation, seasonality, political factors, and the dependence on various stakeholders all contribute to the complexity of maintaining a stable revenue stream. Fuel dealers must adopt a well-crafted strategy to overcome these obstacles and ensure sustained growth. Strategic Planning: Paving… Continue reading Navigating Volatility in the Energy Industry: Effective Strategies for Success

Communication Strategies – In today’s business landscape, it has become commonplace for companies collaborating with banks and private equity firms to adopt popular acronyms like DEI (diversity, equity, and inclusion) and ESG (environmental, social, and governance). While these acronyms may serve a purpose in attracting investment, it is essential to communicate with propane customers in… Continue reading Enhancing Customer Engagement through Effective Communication Strategies

In the propane industry, security risks abound, necessitating a comprehensive approach to protect both physical and digital assets. From complying with transportation regulations to addressing cyber threats, prioritizing security is vital to safeguarding business continuity, financial stability, and the well-being of employees and customers. Securing Physical Infrastructure Physical security encompasses safeguarding facilities, equipment, and data… Continue reading Safeguarding Physical and Digital Infrastructure: Enhancing Security Measures

When it comes to transporting hazardous and flammable materials like propane, ensuring adequate insurance coverage becomes paramount. The inherent risks associated with these substances make it crucial for businesses to protect their equipment and assets. While general liability and health insurance are essential, specific insurance elements like automobile liability and physical damage coverage play a… Continue reading Comprehensive Insurance Coverage for Propane Truck Operations

Operating propane delivery trucks presents unique challenges that require careful consideration. While defensive driving is essential, additional hazards arise from driving a propane bobtail, particularly due to the changing weight distribution caused by diminishing loads. Understanding Center of Gravity and Diminishing Loads As the amount of propane in the tank decreases during the day, the… Continue reading Ensuring Safety and Stability: Propane Delivery Trucks and Diminishing Loads

In today’s fast-paced digital age, organizations face the challenge of effectively capturing employees’ attention and fostering their development. To overcome this hurdle, a comprehensive hybrid training approach that incorporates multiple modalities has emerged as a powerful solution for enhancing learning and information retention. Establish the “Why” – Tell: To initiate any training session, it is… Continue reading Maximizing Learning and Engagement: A Comprehensive Approach to Hybrid Training

In an industry marked by ongoing consolidation, propane businesses on the lookout for expansion opportunities must carefully assess potential target companies. With ample capital available for lucrative deals, the time is ripe for propane marketers eager to acquire and sellers keen to exit. However, before committing to a purchase, it’s crucial to gather comprehensive intelligence… Continue reading Fueling Success: A Propane Business Owner’s Guide to Strategic Acquisitions

Establishing a robust safety training program requires a strong foundation built on comprehensive policies and procedures. These guidelines not only enable companies to meet compliance requirements and reduce liability but also play a crucial role in training employees effectively. Moreover, policies and procedures foster a workplace safety culture, providing a standardized framework for all employees… Continue reading The Significance of Policies and Procedures in Safety Training

Navigating the insurance landscape is akin to relying on signposts for directions during a journey. In the propane industry, insurance agents play a crucial role in guiding propane marketers towards safeguarding their businesses, employees, and customers. Just as signposts indicate distance and direction, insurance agents should provide propane marketers with a clear understanding of their… Continue reading Choosing the Right Propane Insurance Agent and Policy

The global economy is experiencing dynamic changes leading to increasingly intricate operations within the energy industry. In response, fuel dealers are proactively investing in contemporary solutions to enhance customer service and fortify the sustainability of their businesses. The Cargas 2023 Tech Trends Benchmarking Report provides valuable insights into software and hardware investments that have proven… Continue reading Key Technological Advancements Impacting Fuel Dealers in 2023

Could your propane company use a marketing and public relations boost? Need ideas to help you effectively utilize customer feedback, prioritize community engagement, and employ various marketing strategies? If so, keep reading! Leverage the Potential of Customer Reviews and Testimonials Customer reviews and testimonials hold more weight than any internally created marketing material. Utilize word-of-mouth… Continue reading Prioritizing Community Outreach: Effective Strategies for Propane Marketers

Why Propane Business Owners Can’t Afford to Miss Out on These Tools? In today’s fast-paced and competitive business landscape, staying ahead of the curve is crucial for propane company owners. To achieve operational excellence and ensure long-term success, it is imperative for them to leverage advanced technologies that streamline processes, enhance the customers’ experience, and… Continue reading A Propane Powerhouse: Revolutionize Your Business with Tank Spotter, Custom Fuel App, and the Propane Safety App

Relationships are crucial in the propane industry, as in any business or personal endeavor. At Energy Distribution Partners (EDP), numerous successful business transactions can be attributed to the power of relationships within the propane industry. More than 35 business owners have chosen EDP as their transition partner, and almost every decision was influenced by a… Continue reading The Power of Relationships: Fueling Success in the Propane Industry

Cybercrime often conjures up images of lone hackers in dark rooms, but the reality is far more sophisticated and widespread. A recent IBM report shows 83% of companies can expect a data breach this year. It’s not a matter of if but when. The costs associated with cybersecurity breaches are not only financial but can… Continue reading Safeguarding Your Business: The Vital Role of Cybersecurity Training