Propane is a reliable fuel used in homes, businesses, and industrial operations. However, mishandling it can lead to serious safety risks. Many propane safety violations happen because of overlooked procedures, outdated equipment, or improper handling. These violations put people at risk and can lead to fines, service disruptions, or even dangerous accidents. Understanding the most… Continue reading Avoiding the Most Common Propane Safety Violations

Many propane customers worry about rising fuel prices, especially during peak seasons. A propane pre-purchase plan can help them lock in rates, avoid sudden price spikes, and ensure they have enough fuel when needed. While these plans offer great benefits, some customers may not fully understand how they work or why they should sign up.… Continue reading Helping Customers Lock in Savings with Pre-Purchase Plans

The propane industry has always been a game of logistics, but in 2025, managing tank assets has become more critical than ever. While the tank shortages that plagued marketers in the early 2020s have eased somewhat, new pressures – supply chain disruptions, rising demand for clean energy, and unpredictable weather patterns – continue to test… Continue reading Five Strategies for Propane Retailers to Optimize Tank Assets

Winning government propane supply contracts can provide steady, long-term revenue for your business. Government agencies, including municipalities, military bases, and public facilities, require reliable propane suppliers to meet energy needs. However, securing these contracts takes more than just submitting a bid. Understanding the bidding process, meeting strict requirements, and proving reliability are key factors in… Continue reading How to Secure High-Value Government Propane Contracts

Running a propane business requires careful financial management to stay profitable. Rising fuel costs, equipment maintenance, and operational expenses can quickly eat into profits if not managed properly. Cutting unnecessary costs doesn’t mean sacrificing service quality – it means identifying areas where money is wasted and making smarter decisions. By focusing on efficiency, smart purchasing,… Continue reading Trimming Unnecessary Expenses to Boost Profitability

Buying a home for the first time is an exciting but overwhelming experience. Many first-time home buyers are unfamiliar with propane services and may not know where to start when setting up their fuel supply. This presents a great opportunity for propane businesses to build relationships with new homeowners and establish long-term customers. By reaching… Continue reading Attracting First-Time Home Buyers to Your Propane Services

The propane industry has always relied on word-of-mouth, strong local connections, and dependable service to grow. But in today’s digital world, a strong online presence is just as important as great customer service. More and more customers search online when choosing a propane provider, and if your business isn’t easy to find on the internet,… Continue reading Fueling Growth with a Strong Online Presence

Improving how you conduct performance reviews can help everyone on your team do their best work with Team Potential. By setting clear goals and giving regular feedback, you’ll create a positive environment that helps team members grow and stay motivated. Here’s a simple guide to help you run performance reviews effectively. Define Clear Goals Start… Continue reading Unlocking Team Potential with Effective Performance Reviews

The 2025 NPGA Southeastern & International Propane Expo™ is set to take place from April 4 to April 6 at the Charlotte Convention Center in Charlotte, North Carolina. This annual event brings together propane professionals from across the industry to explore new technologies, discuss industry challenges, and expand their networks. One of the key sessions… Continue reading Propane’s Role in Power Generation at the 2025 Southeast Expo

When a customer decides to switch to a competitor, it can be frustrating. However, you can often win them back by focusing on their needs, understanding what went wrong, and showing them how you have improved. This guide details some practical strategies for regaining those lost Customers and Strengthening your business. Find Out Why They… Continue reading Winning Back Customers and Strengthening Loyalty

Running a propane business involves more than just delivering fuel and servicing equipment. Keeping detailed and accurate records is essential for ensuring smooth operations, regulatory compliance, and long-term success. Let’s examine the many ways businesses can benefit from maintaining organized documentation. Tracking Inventory and Deliveries One of the most important reasons for accurate record-keeping is… Continue reading Organized Records, Stronger Business: Why Documentation Matters

Every service call in the propane industry provides an opportunity that involves more than just fixing a problem; it’s actually a great chance to increase your sales. Here, we present a guide detailing some key ways to make the most of these opportunities: Build Trust First Start with excellent customer service. When you fix issues… Continue reading Turning Propane Service Calls into Sales Opportunities

Seasonal changes can make staffing your propane business a bit tricky, especially in industries like ours, where demand can greatly spike. Here’s how to build a flexible staffing model that helps propane retailers handle these busy times with ease. Plan for Peaks and Valleys First, analyze your business’s seasonal patterns. Know when you’ll need more… Continue reading Building a Workforce That Adapts to Seasonal Demand

In the propane industry, keeping deliveries on schedule and customers satisfied depends on strong communication between drivers and dispatchers. When communication breaks down, deliveries can be delayed, customers may be frustrated, and efficiency takes a hit. Ensuring that drivers and dispatchers work together effectively leads to better service and a more organized business. Here’s how… Continue reading Improving Communication Between Drivers and Dispatchers

Creating a leadership pipeline is an essential businesses component of long-term success in a family-owned propane business. Here’s how to approach this important corporate consideration. Identify Potential Leaders Look for individuals who demonstrate leadership qualities within the family and the broader company. These qualities include responsibility, decision-making capabilities, and a strong work ethic. It’s essential… Continue reading Growing Strong Leaders in Family-Owned Businesses

Accuracy and accountability are crucial components of the propane industry. Whether it involves tracking installations, documenting inspections, or resolving customer disputes, photo documentation can be a valuable tool. By integrating clear, time-stamped images into their daily operations, propane businesses can do much to enhance safety, improve record-keeping, and protect themselves from liability issues. Strengthening Compliance… Continue reading Seeing is Believing: Photo Documentation Strengthens Operations and Accountability

Paid advertising can be a powerful tool for growing your propane business. Whether you’re looking to attract new customers, build brand awareness, or promote a special offer, paid ads can help you reach a larger audience and boost your sales. However, it’s easy to make mistakes when running ads, especially if you don’t have a… Continue reading Mastering Paid Advertising to Attract More Customers

With the new presidential administration now in place, the propane industry is preparing for shifts in federal and state policies that could impact its future. As a key player in the country’s energy landscape, propane continues to serve millions of homes, businesses, and fleets. However, regulatory decisions, legislative priorities, and market dynamics will shape how… Continue reading What’s Next for the Propane Industry?

Workplaces today bring together employees from various generations, each with unique experiences and work styles. Managing a team that includes Baby Boomers, Generation X, Millennials, and Generation Z requires a thoughtful approach. By understanding each group’s strengths and preferences, you can create a productive and supportive work environment. Here are the best ways to manage… Continue reading Managing a Multigenerational Workforce the Right Way

Small propane businesses often deal with many obstacles and challenges. One of the most common hurdles facing them is having to compete with larger companies on price. Here are some key strategies small businesses can implement in order to keep their prices competitive. Know Your Costs First, understand every single cost involved in running your… Continue reading How Small Businesses Can Compete and Win on Pricing

Feedback is like gold for any business. It’s the valuable yet somewhat hidden key to making your services not just good, but great. Read on to discover this gold for yourself and how you can use it to keep improving your company. Listen to Your Customers The first step is to really listen to what… Continue reading Fueling Success: How Feedback Can Transform Your Business

Propane business audits in the industry are crucial for ensuring compliance, safety, and efficiency. Here’s how you can prepare to make the process as smooth as possible: Know What to Expect First, understand what auditors will look for. They check safety practices, compliance with regulations, the condition of equipment, and how records are kept. Knowing… Continue reading Stay Audit-Ready and Strengthen Your Propane Business