In the propane industry, safety must always be a top priority. However, many companies struggle to get customers interested in paid safety inspections. While customers know safety matters, they often see inspections as something they can skip, especially when money is tight. So, how can you structure a paid safety inspection program that customers want?… Continue reading Selling Safety: Turn Inspections Into Must-Have Services
Building customer loyalty starts from the very first day someone signs up for your propane service. While long-term customers often run on habit and well-established trust, first-year customers are still figuring out if they made the right decision by choosing your company. They are looking at everything you do, judging how you treat them, and… Continue reading The First Year Matters Most When Building Customer Loyalty
The propane industry is more competitive than ever. Growing demand over the years has attracted more propane marketers, raising customer expectations beyond just receiving fuel. Today’s customers expect reliable service, seamless communication, accurate billing, and safe, on-time deliveries. According to the U.S. Energy Information Administration (EIA), U.S. propane consumption reached 1.48 million barrels per day… Continue reading Six Propane Sales Strategies You Can Implement Now for Long-Term Growth
Every service call in the propane industry provides an opportunity that involves more than just fixing a problem; it’s actually a great chance to increase your sales. Here, we present a guide detailing some key ways to make the most of these opportunities: Build Trust First Start with excellent customer service. When you fix issues… Continue reading Turning Propane Service Calls into Sales Opportunities
Feedback is like gold for any business. It’s the valuable yet somewhat hidden key to making your services not just good, but great. Read on to discover this gold for yourself and how you can use it to keep improving your company. Listen to Your Customers The first step is to really listen to what… Continue reading Fueling Success: How Feedback Can Transform Your Business
The ownership of propane tanks can have significant legal implications for both businesses and consumers. Here’s what you need to know to navigate this complex issue. Types of Ownership There are different models for propane tank ownership. In customer-owned scenarios, individuals buy tanks outright, making them responsible for their maintenance, safety, and eventual replacement. With… Continue reading Understanding Propane Tank Ownership and Its Implications
Collaborative projects in the propane sector can go a long way in leading to innovation, efficiency, and sustainability. Here’s how working together with others in the propane industry can serve to shape the future of this vital fuel. Research and Development Collaborative efforts in research and development allow companies to innovate. They can work on… Continue reading Flame of Collaboration: Elevating Teamwork
Hosting an educational event about propane in your community can do much to boost customer knowledge, safety, and trust in your services. It’s a win-win for both your propane company and your local area. Here’s how to effectively plan and execute such an event. Setting the Goal Start by deciding what information you want your… Continue reading Transform Your Business with a Customer Learning Day
Educating customers about the benefits and uses of propane not only empowers them but also drives sales. Here, we explore the importance of customer education in the propane industry and how it can lead to increased customer loyalty and sales growth. The Power of Knowledge Understanding propane’s features and benefits is the first step toward… Continue reading Boosting Sales Through Customer Education
Propane offers a reliable and efficient way to heat homes, power appliances, and fuel outdoor living spaces. However, ensuring safe and responsible propane use requires proactive customer education. Propane businesses have a unique opportunity to build trust and loyalty by empowering their customers with knowledge. This article explores how propane companies can educate their customers… Continue reading Educating Customers for Safety, Efficiency, and Trust
