The off-season may feel like a break, but it’s one of your best chances to get ahead. While things are quieter, you have more time to give your equipment, trucks, and systems a full checkup. It’s much easier to catch small problems now than deal with expensive and inconvenient breakdowns during the busy season. Regular… Continue reading Off-Season, On Guard: Safety Checks That Save You Later

Hiring contractors can be a smart way to get jobs done without expanding your full-time team. But when something goes wrong, you might be surprised to find yourself responsible, even if the contractor isn’t your employee. That’s where vicarious liability comes in. It’s the legal idea that a business can be held responsible for the… Continue reading Protecting Your Business from Contractor Mistakes

Across the propane industry, one issue continues to demand attention: a growing shortage of qualified bobtail drivers. As demand for propane stays steady and, in some regions, even rises, companies are finding it increasingly difficult to maintain reliable delivery schedules. The reasons are many – an aging workforce, fewer people entering skilled trades, and tough… Continue reading Keeping the Wheels Turning: Smart Fixes for the Driver Shortage

On June 26, 2025, the National Propane Gas Association (NPGA) alerted state propane associations and industry professionals about a potentially mislabeled aluminum pipe product being marketed for interior gas line installations. This alert is intended to prevent unsafe installations and ensure compliance with applicable building codes. What’s at Stake NPGA identified a manufacturer – GasFlex… Continue reading NPGA Issues Urgent Alert on Potentially Mismarked Interior Gas-Piping Material

The National Propane Gas Association (NPGA) has formally applied to the Federal Motor Carrier Safety Administration (FMCSA) for a special exemption to hours-of-service (HOS) regulations during the cold-weather months. Published in the Federal Register on July 1, 2025, the application aims to support propane delivery efforts when demand spikes and conditions become more challenging. Why the Exemption… Continue reading Propane NPGA Requests Special Hours-of-Service Exemption to Help Deliver Propane During Emergencies

State lawmakers across the country are making big moves when it comes to energy policy. Many of these changes are aimed at pushing electricity and reducing fossil fuel use. While these policies might seem far away from your day-to-day Propane Business at delivery work, they can have a direct effect on how you operate, grow,… Continue reading State Laws Are Changing Energy – Will Your Propane Business Keep Up?

Pricing commercial propane jobs isn’t just about plugging numbers into a calculator. If you’re not careful, it’s easy to underprice the job, miss key details, or lose the bid altogether. When you’re quoting bigger jobs – especially for farms, restaurants, or commercial buildings – small mistakes can cost you in a big way. You might… Continue reading Stop Guessing: Quote Commercial Jobs With Confidence

No propane business wants to talk about delivery mistakes, but almost every company has had them. A tank gets skipped. A driver ends up at the wrong address. A customer runs out of gas because something was overlooked. It’s easy to feel frustrated or even embarrassed when unfortunate things happen, but these moments are more… Continue reading When Propane Deliveries Go Wrong – And What You Can Do About It

If you run a small propane company, you already know how tough it can be to stay competitive. Big suppliers have buying power, large fleets, and strong brand recognition. But small operators have something else – community ties, strong customer loyalty, and the ability to work together. One powerful way to make the most of that is by starting a propane co-op with nearby companies just like yours.

Running a propane business means more than just delivering fuel. Your commercial clients rely on you to help keep their operations safe, steady, and ready for every season. That’s where a seasonal maintenance check program can make a big difference. This simple investment of time will give your clients peace of mind and helps you… Continue reading Keep Tanks Trouble-Free All Year with Seasonal Maintenance

Weather can change fast, and when it does, propane businesses are often the first ones to feel it. Whether it’s a heatwave, flood, or excessively high winds, extreme weather conditions bring a mix of safety risks, delivery challenges, and rising customer needs. If you’re in propane delivery, you know it’s not enough to just keep… Continue reading Safety First: How Propane Businesses Handle Extreme Weather Conditions

When disaster hits – whether it’s a hurricane, wildfire, earthquake, or flood – the first question is always about people’s safety. The second is often about power. In moments like these, propane becomes more than just a fuel; it turns into a lifeline. From powering emergency shelters to keeping hospital generators running, propane plays a… Continue reading Propane’s Critical Role in Emergency Response

Commercial landscapers and flooring contractors are increasingly choosing propane conversion kits—and it’s easy to see why. With rising gas prices, tougher emissions rules, and downtime concerns, propane is emerging as a cost-effective, environmentally friendly alternative to gasoline. For businesses using mowers, polishers, and grinders, these kits offer a practical way to switch fuels without replacing… Continue reading Turning Gas Mowers into Propane Powerhouses: A Smart, Sustainable Upgrade

Your propane business runs on preparation, precision, and safety. While most of your equipment works day in and day out without issues, one system must never fail – the emergency shutoff. It’s your last line of defense when something goes wrong, and when lives and property are at stake, it has to work instantly. That… Continue reading Will Your Propane Shutoff Work When It Matters Most?

As your propane business grows, one of the most significant risks isn’t poor logistics or stretched resources – it’s losing the personal connection that made your company successful in the first place. Customers trust you not just for propane but because you’re a familiar name, a local face, and someone who shows up when they… Continue reading Scaling Up the Right Way: Stay Rooted, Stay Trusted – Propane

Most propane business owners know about national programs that promote clean energy and fuel efficiency. But what often gets missed are the smaller, state-level rebates and incentives that can offer real savings. These programs are designed to encourage fuel conversions, improve safety standards, and expand the use of propane across different industries. If you haven’t… Continue reading Hidden Propane Rebates That Can Boost Your Business

Customers expect fast answers, even outside normal business hours. In the propane industry, where safety, heat, and service are time-sensitive, being available day and night is a business essential that builds trust. But if you run a small or midsize propane company, hiring a Full-Time Staff to cover every single hour of the day isn’t… Continue reading The Secret to Offering 24/7 Help Without Full-Time Staff

When you run a propane company, how you present your prices can be just as important as the numbers themselves. It’s about what you charge and how people feel about what they’re paying. That’s where price presentation plays a significant role. How you display or explain your propane rates can shape whether customers see you… Continue reading The Psychology of Pricing: How to Present Propane Prices More Effectively

Running a propane business often means doing more than just filling tanks. You are also working to build long-term relationships with customers, especially in small towns and rural areas. One way to add value and grow those relationships is by offering an equipment loan program. Whether it involves tank sets, heaters, or cooking units, loaning… Continue reading Smarter Equipment Loans That Keep Your Propane Business Growing

Propane delivery is more than just gallons pumped. It’s also a key opportunity to capture extra revenue through add-ons like tank rentals, late fees, minimum delivery charges, or on-site services. But if those add-ons aren’t properly tracked, logged, and billed, you may be missing income that should already be yours. A small error on a… Continue reading Are You Missing Revenue on Your Propane Delivery Slips?

Price is one of the most sensitive parts of your propane business. Set it too low, and you might stay busy but barely cover your costs. Set it too high, and customers may walk away or never reach out. Most propane business owners don’t adjust pricing often enough. And when they do, they sometimes guess… Continue reading Strategic Pricing Starts with Knowing Your Real Costs

On June 5, 2025, the National Propane Gas Association (NPGA) announced the release of its electric reliability data, now available to members via the “Fight Electrification” section of the NPGA member dashboard. This comprehensive dataset offers critical insights into how often – and how long – electricity supply fails in states across the U.S. Why… Continue reading NPGA Releases State Electric Reliability Data — Shedding Light on Power Vulnerabilities

As of June 1, hurricane season is officially underway – and with the month of June already half-way behind us, these storms are no longer a distant threat; they’re a current reality. With early-season systems already forming and NOAA forecasting an above-average number of storms this year, the National Propane Gas Association (NPGA) is urging… Continue reading Hurricane Season Is Here: What Propane Businesses Need to Do Now

As the conflict between Iran and Israel escalates, industries across the globe are bracing for the ripple effects – energy markets most of all. While the United States does not import propane from either country, the war has already begun influencing the broader energy landscape. For propane businesses, retailers, and consumers, these geopolitical developments are… Continue reading Tensions Abroad, Ripples at Home: How the Iran-Israel War Could Impact the Propane Industry

In today’s digital landscape, propane companies face both marketing challenges and opportunities. From staff shortages to shifting customer expectations and emerging technology, success depends on knowing both current best practices and future-ready approaches. Let’s take a closer look at these proactive strategies. Deliver Exceptional Customer Experiences Customers expect more channels of communication and faster responses.… Continue reading Modern Marketing Strategies: What Matters Now and What’s Next

In many small towns and rural areas, propane businesses are more than just fuel providers – they’re a trusted part of the local community. And across the country, veterans make up a proud, respected part of those same communities. If you run a propane company, there are many meaningful ways you can show your appreciation… Continue reading Serving Those Who Served Through Your Propane Business