Managing Out-of-Gas Calls: Safety and Operational Best Practices


Out-of-gas incidents require immediate, careful handling. While some interruptions of service stem from simple supply issues, others can indicate leaks, appliance malfunctions, or unsafe system conditions. Timely and methodical responses will do much to protect customers, technicians, and company liability. They will also preserve customer confidence in your service reliability, a foundational component in any… Continue reading Managing Out-of-Gas Calls: Safety and Operational Best Practices

A Proactive Approach for Customer Safety and Satisfaction


In the propane industry, ensuring uninterrupted service is a top priority. However, severe weather events, equipment malfunctions, or supply chain disruptions can sometimes lead to service interruptions. When these situations arise, having a clear and effective plan in place is essential to maintaining safety, customer trust, and operational efficiency. Understanding the Risks of Service Interruptions… Continue reading A Proactive Approach for Customer Safety and Satisfaction