propane safety communication Archives

Strengthening Customer Trust Through Smarter Safety Communication

Each year, propane marketers across the country send out Duty to Warn mailings — an essential part of risk management and customer education. But what often begins as a compliance requirement can actually become a strategic opportunity to build stronger customer relationships. Here’s how… A Modern Approach to Duty to Warn Traditionally, Duty to Warn… Continue reading

Propane Safety Pro Introduces “Duty to Warn” Service for Propane Retailers

Safety Starts with Communication — A New Standard for Customer Safety and Compliance Philadelphia, PA – October 21, 2025 — Propane Safety Pro, a trusted name in propane safety and compliance, has officially launched Duty to Warn, a nationwide service designed to help propane companies meet their annual safety communication requirements with ease and reliability.… Continue reading Propane Safety Pro Introduces “Duty to Warn” Service for Propane Retailers

Strengthening Customer Trust Through Duty to Warn

In the propane industry, trust is built through consistency, safety, and transparency. While many safety practices happen behind the scenes, one of the most visible and reassuring forms of communication is the annual Duty to Warn mailing from propane dealers — a clear reminder to customers that their safety truly matters. More Than Compliance Every… Continue reading

Welcome Letters That Win Customers for Life

When someone chooses your propane company, they trust you to heat their home, power their farm, or fuel their business. That’s a big deal. And yet, many propane companies miss the chance to start that relationship with a simple but powerful gesture – a well-written welcome letter. It’s more than just a formality. It’s your… Continue reading

The Secret to Keeping Customers Coming Back Again and Again

Building a loyal customer base is one of the most important aspects of running a propane business. While gaining new customers is always a goal, keeping existing ones is just as crucial. Many propane companies focus on service quality but overlook one key factor in retention – consistent follow-ups. Regular communication helps clients stay engaged,… Continue reading

Keeping Staff Aligned with Propane Safety Standards

Keeping your staff compliant with propane safety regulations is crucial for any propane business. Ensuring that everyone follows established safety protocols protects your team, helps maintain customer trust, and keeps your business running smoothly. Here’s how you can make safety and compliance a consistent part of your daily operations and why it’s essential for every… Continue reading