propane liability protection Archives

Propane Retailers Gain New Consumer Safety Toolkit as PERC Expands Public Education Efforts

New downloadable resources aim to improve homeowner safety awareness while helping propane retailers reduce risk and strengthen customer trust. Propane retailers now have access to a new set of consumer safety materials designed to make everyday fuel use safer and easier for homeowners to understand. The Propane Education & Research Council (PERC) has released a… Continue reading Propane Retailers Gain New Consumer Safety Toolkit as PERC Expands Public Education Efforts

Documenting Refusals and Unsafe Conditions Without Making Them Worse

Most propane companies don’t get into trouble because of a dramatic incident. They get into trouble months later, when a routine service call turns into a complaint, a claim, or a lawsuit, and the paperwork doesn’t hold up. Customer refusals, blocked access, altered appliances, and unsafe site conditions are common realities in field operations. The… Continue reading

Insurance Claims and Propane: Don’t Let Chaos Win

Accidents in the propane business can happen, even with all the right training and safety steps in place. When something goes wrong and a claim is filed, how you handle it can make a big difference. A smooth, fast response protects your customers, your team, and your business. But if you’re not prepared, it can… Continue reading

Protecting Your Business from Contractor Mistakes

Hiring contractors can be a smart way to get jobs done without expanding your full-time team. But when something goes wrong, you might be surprised to find yourself responsible, even if the contractor isn’t your employee. That’s where vicarious liability comes in. It’s the legal idea that a business can be held responsible for the… Continue reading