Tag: propane insurance underwriting requirements

What Industry Maturity Should Look Like in 2026

“Industry maturity” gets mentioned a lot in propane circles, but too often it’s reduced to recycled safety slogans and surface-level messaging. That’s no longer enough. In 2026, maturity will be judged by how well companies translate safety, compliance, and service expectations into specific, repeatable operational decisions. This matters financially and legally: insurers are tightening underwriting,… Continue reading What Industry Maturity Should Look Like in 2026

Emergency Calls Require One Voice; Fixing Message Drift

When a propane customer smells gas and calls your office, the conversation that follows becomes part of your safety record. Inconsistent instructions from CSRs, dispatchers, or after-hours answering services can create operational confusion, regulatory exposure, and significant liability. Most propane companies invest heavily in driver training and field compliance. Far fewer scrutinize what their front… Continue reading Emergency Calls Require One Voice; Fixing Message Drift