Underground Tank Risks & Revenue Protection: What Your Service Techs Can’t Ignore


Recent propane industry safety bulletins underscore a sharp focus within the sector on underground tank risks – from improper installation to inadequate leak mitigation and emergency response – and what that means for your service teams today. With millions of underground propane tanks in service, multiplying operational complexity and liability exposure, delivery professionals can no… Continue reading Underground Tank Risks & Revenue Protection: What Your Service Techs Can’t Ignore

Emergency Calls Require One Voice; Fixing Message Drift


When a propane customer smells gas and calls your office, the conversation that follows becomes part of your safety record. Inconsistent instructions from CSRs, dispatchers, or after-hours answering services can create operational confusion, regulatory exposure, and significant liability. Most propane companies invest heavily in driver training and field compliance. Far fewer scrutinize what their front… Continue reading Emergency Calls Require One Voice; Fixing Message Drift

Encampment Cylinder Incidents and Community Risk


Cylinder encampments in parks, rights-of-way, and industrial fringes are no longer a peripheral concern for propane retailers. When cylinders appear in public spaces, the risk shifts quickly from a merely aesthetic or social issue to an operational and liability problem. These situations create ambiguous ownership, unclear custody of containers, and heightened exposure for marketers whose… Continue reading Encampment Cylinder Incidents and Community Risk

The 2026 State of the Propane Industry: What Operators Should Do Now


As 2026 progresses, most propane companies will not be squeezed by a single headline issue. Pressure is coming from the quieter intersections: labor availability colliding with tighter delivery windows, insurance expectations hardening just as fleets age, and margin volatility forcing tougher route decisions. Strategy talk is plentiful, but execution is where operators feel risk first… Continue reading The 2026 State of the Propane Industry: What Operators Should Do Now

Insurance De-Risking That Improves Productivity


Insurance conversations in propane usually start with premiums and deductibles, but that framing misses the operational impact hiding underneath. Carriers are tightening underwriting, scrutinizing loss histories, and pushing more responsibility back onto operators. The businesses that respond best are not just lowering risk on paper; they are quietly reducing reruns, callbacks, overtime, and fatigue across… Continue reading Insurance De-Risking That Improves Productivity

Copiah County’s Deadly Blast – Why Digital Safety Solutions Matter (Part Two)


The Copiah County explosion of January 14, 2024, that killed four people and injured two others continues to stand out as one of the most devastating propane-related tragedies in recent memory. Occurring just hours after Herring Gas Company serviced the home’s propane tank, the blast led to a lawsuit citing negligence in tank identification, inspection,… Continue reading Copiah County’s Deadly Blast – Why Digital Safety Solutions Matter (Part Two)