Documenting Refusals and Unsafe Conditions Without Making Them Worse
Most propane companies don’t get into trouble because of a dramatic incident. They get into trouble months later, when a routine service call turns into a complaint, a claim, or a lawsuit, and the paperwork doesn’t hold up. Customer refusals, blocked access, altered appliances, and unsafe site conditions are common realities in field operations. The… Continue reading Documenting Refusals and Unsafe Conditions Without Making Them Worse