Underground Tank Risks & Revenue Protection: What Your Service Techs Can’t Ignore


Recent propane industry safety bulletins underscore a sharp focus within the sector on underground tank risks – from improper installation to inadequate leak mitigation and emergency response – and what that means for your service teams today. With millions of underground propane tanks in service, multiplying operational complexity and liability exposure, delivery professionals can no… Continue reading Underground Tank Risks & Revenue Protection: What Your Service Techs Can’t Ignore

Competing in an Oversupplied Propane Market Without Encouraging Churn


The current pricing environment is uncomfortable for many propane operators. Supply is ample, spot prices are soft, and competitors are quick to undercut to protect gallons. On paper, this looks like a win for customers. Operationally, it creates a trap. Price-only competition trains customers to shop every renewal, weakens margin discipline, and shifts risk onto… Continue reading Competing in an Oversupplied Propane Market Without Encouraging Churn

The Value of Disciplined Responses to Propane Tank Leak Warnings


A recent propane tank leak in Littleton, Massachusetts, is not remarkable because it happened, but because of how familiar the early warning signs were. Odor complaints, emergency response, and public safety messaging followed a pattern every experienced propane retailer recognizes. What makes incidents like this operationally significant is the downstream impact. A single residential leak… Continue reading The Value of Disciplined Responses to Propane Tank Leak Warnings