As the heating season begins, clear communication with customers becomes just as important as delivering fuel. When customers know what to expect, they feel more confident in their propane provider and are better prepared for cold weather. For propane businesses, proactive communication not only builds trust but also reduces last-minute calls and service disruptions. Setting… Continue reading Keeping Your Customers Informed and Prepared
Weather can change fast, and when it does, propane businesses are often the first ones to feel it. Whether it’s a heatwave, flood, or excessively high winds, extreme weather conditions bring a mix of safety risks, delivery challenges, and rising customer needs. If you’re in propane delivery, you know it’s not enough to just keep… Continue reading Safety First: How Propane Businesses Handle Extreme Weather Conditions
It’s easy to assume that checking a propane tank gauge is second nature, especially if you’ve been in the industry for years. But for some of your customers, especially seniors, this basic task can feel uncertain, unfamiliar, or even risky. Many older adults want to stay independent and manage their energy needs on their own,… Continue reading Helping Seniors Feel Confident with Their Propane Tank
