Great customer service doesn’t stop when the propane tank is full or the paperwork is signed. If you’re like most propane business owners, your drivers drop off the fuel, wave goodbye, and head to the next stop. But what if you could turn that moment into something more? What if asking one simple question after… Continue reading Small Question, Big Impact: How to Keep Customers Coming Back
Your delivery drivers do much more than simply drop off propane. They’re often the only face your customer sees related to your business. That makes them your frontline team – your boots on the ground. If you train them correctly, they can do far more than just deliver fuel. They can notice great sales opportunities,… Continue reading From the Driver’s Seat to Sales Growth
Innovative Training Methods Practical training is essential for propane delivery drivers to ensure safety, efficiency, and customer satisfaction. Here, we delve into advanced training techniques propane delivery companies can employ to elevate their drivers’ skills and service quality. Embracing Interactive Learning Interactive training modules, including simulations and virtual reality (VR), can significantly enhance the learning… Continue reading Enhancing Skills of Propane Delivery Drivers
