Clear Communication When Service Is Disrupted


Service interruptions and emergency situations place propane companies under intense scrutiny. Whether caused by extreme weather, supply constraints, or operational challenges, these moments test not only logistics but customer trust. During disruptions, customers are often anxious, uncertain, and heavily dependent on timely information – making communication as critical as the service response itself. How a… Continue reading Clear Communication When Service Is Disrupted

Aging Infrastructure Creates Rising Risk for Propane Deliveries


A growing number of reports from industry groups and watchdogs warn that much of the United States’ infrastructure for storing and transporting propane and LPG (liquefied petroleum gas) is getting old. Storage terminals, rail-loading facilities, and pipelines built decades ago are showing signs of wear, decay, or underinvestment. For propane delivery businesses, these warnings are… Continue reading Aging Infrastructure Creates Rising Risk for Propane Deliveries