Most propane business owners take pride in the service they provide. You work hard, you care about your customers, and you build your reputation on being dependable. But how often do you stop to ask what your customers really think about you? Not what you hope they think, but what they’re actually saying, feeling, and… Continue reading Behind the Tank – What Customers Really Experience
In today’s digital landscape, propane companies face both marketing challenges and opportunities. From staff shortages to shifting customer expectations and emerging technology, success depends on knowing both current best practices and future-ready approaches. Let’s take a closer look at these proactive strategies. Deliver Exceptional Customer Experiences Customers expect more channels of communication and faster responses.… Continue reading Modern Marketing Strategies: What Matters Now and What’s Next
Keeping customers long-term is often more difficult than winning them in the first place. In the propane sector, customers want reliable service, fair prices, and a sense of trust with their provider. One smart way to build that trust and strengthen customer retention is through tank upgrades. While upgrades can create sales opportunities, their true… Continue reading Keep Clients Committed: The Role of Propane Tank Upgrades in Retention
Your delivery drivers do much more than simply drop off propane. They’re often the only face your customer sees related to your business. That makes them your frontline team – your boots on the ground. If you train them correctly, they can do far more than just deliver fuel. They can notice great sales opportunities,… Continue reading From the Driver’s Seat to Sales Growth
When a customer decides to switch to a competitor, it can be frustrating. However, you can often win them back by focusing on their needs, understanding what went wrong, and showing them how you have improved. This guide details some practical strategies for regaining those lost Customers and Strengthening your business. Find Out Why They… Continue reading Winning Back Customers and Strengthening Loyalty
The emergence of cutting-edge technological solutions presents propane companies with opportunities to streamline their operations, enhance safety, and deliver on customer expectations like never before. One such transformative avenue is the adoption of paperless documentation technology, which offers a myriad of advantages that can significantly benefit propane businesses. Revolutionizing Safety Documentation with Propane Safety Pro… Continue reading Embracing Digital Transformation for Enhanced Efficiency
Tankfarm, the trailblazing tech-driven propane distribution platform, has exciting news. They’ve successfully concluded a Series B funding round, raising an impressive $23 million. This significant investment comes from a select group of influential family offices and existing supporters. The newly acquired funds will be strategically deployed for multiple purposes. First, they will bolster customer acquisition… Continue reading Tankfarm Secures $23 Million for Propane Innovation and Expansion
