Keeping a propane business healthy depends on more than fuel supply and delivery schedules. It also depends on steady cash flow. When customers pay on time, your business can cover expenses, maintain inventory, and keep operations running smoothly. But there are times when a customer’s payment terms need to change. Knowing when to adjust those… Continue reading Payment Strategies That Keep Your Operations Stable
No matter how well you run your propane business, mistakes in billing can happen. A simple error, like charging the wrong amount or missing a payment due, can quickly turn into a big problem if it goes unnoticed. Customers might lose trust, payments could be delayed, and in some cases, you may even face legal… Continue reading Why Accurate Billing Protects Your Company
Even minor workflow improvements can make a big difference when propane businesses are short on time and stretched thin on staff. One of the most practical changes you can make is to offer a customer self-service portal. This doesn’t mean giving up personal service; rather, it involves giving your customers an easier way to do… Continue reading Let Customers Help Themselves: Why Self-Service Is the Next Smart Move
When your propane business starts seeing a dip in commercial sales, the reaction can range from mild concern to full-on panic. But before you change pricing or chase new markets, it’s worth stepping back to ask one key question: Where exactly is the breakdown happening? Diagnosing a decline in commercial sales takes more than looking… Continue reading Losing Commercial Clients? Here’s What to Check First
