News Archives - Page 12 of 41

Spotlight on the 2025 National Propane Education & Training Conference

The propane industry is gearing up for one of its most significant events of the year: the 2025 National Propane Education & Training Conference, set to take place from February 4–6, 2025, at the Renaissance Orlando Airport Hotel in Orlando, Florida. Hosted by the Propane Education & Research Council (PERC), this conference promises to deliver… Continue reading Spotlight on the 2025 National Propane Education & Training Conference

Staying Warm and Safe: Winter Propane Tips Every Homeowner Should Know

As the cold sets in, propane plays a vital role in keeping homes warm and comfortable during the winter months. However, with increased propane use, it’s essential to ensure that systems are properly maintained and safely operated. Here are some key tips to help propane customers stay safe and prepared during the colder season. Spotting… Continue reading Staying Warm and Safe: Winter Propane Tips Every Homeowner Should Know

Fueling Efficiency: Strengthening Propane Business Operations

Effective inventory management is essential for propane businesses to navigate the complexities of fluctuating demand and operational challenges. As the propane industry continues to evolve, companies must adopt strategies that allow them to stay competitive while maintaining efficient service levels. Here are some ways propane retailers and wholesalers can optimize their operations, ensuring they are… Continue reading Fueling Efficiency: Strengthening Propane Business Operations

Growing Your Propane Business With Nonprofit Organizations

Expanding your propane business means finding new customer bases, and nonprofit organizations offer a unique and often overlooked opportunity. These groups rely on cost-effective and reliable energy solutions for their operations, making propane a great option. You can build long-term partnerships that benefit your business and the community by targeting nonprofits. Why Nonprofits Are a… Continue reading Growing Your Propane Business With Nonprofit Organizations

Best Practices for Customer Data Privacy

With more propane businesses collecting customer information for service improvement, understanding how to keep that data safe is essential. Protecting customer privacy serves to build trust and keeps your business compliant with privacy laws. Here’s how you can make customer data security a priority. Know What Data You’re Collecting and Why One of the first… Continue reading Best Practices for Customer Data Privacy

Deciding Whether to Buy or Lease Propane Trucks

For propane businesses, the decision of whether to buy or lease delivery trucks involves more than just immediate costs. It affects your financial planning, service capability, and operational flexibility. This article will guide you through the various concepts to consider in order to assist you in making the best choice for your business needs. Pros… Continue reading Deciding Whether to Buy or Lease Propane Trucks

Boosting Sales Through Customer Education

Educating customers about the benefits and uses of propane not only empowers them but also drives sales. Here, we explore the importance of customer education in the propane industry and how it can lead to increased customer loyalty and sales growth. The Power of Knowledge Understanding propane’s features and benefits is the first step toward… Continue reading Boosting Sales Through Customer Education

Bridging the Energy Gap: How Propane Complements Renewables

The global energy sector is evolving rapidly as alternative energy sources such as solar, wind, and electricity gain momentum. For propane businesses, this shift presents both great challenges and great opportunities. Understanding these dynamics and positioning propane as a viable, complementary energy source is key to thriving in this changing environment. The Consumer Shift Toward… Continue reading Bridging the Energy Gap: How Propane Complements Renewables

Why “Electrifying Everything” Isn’t Working for America’s Ports

The push to electrify everything, including equipment at ports, has faced significant challenges, raising concerns about its practicality and long-term benefits. Ports are essential hubs for global trade, handling immense amounts of cargo daily, but the effort to transition entirely to electric-powered equipment has exposed a variety of issues, from operational inefficiencies to environmental impact… Continue reading Why “Electrifying Everything” Isn’t Working for America’s Ports

Help Your Company Stand Out with Strong Branding

The way your business presents itself can be the deciding factor in attracting and retaining customers. Simply providing a reliable service isn’t enough anymore. Propane companies must focus on showcasing their unique value and building a strong, recognizable brand. This is essential, not only to stand out, but also to foster lasting customer relationships and… Continue reading Help Your Company Stand Out with Strong Branding

From Tanks to Toxins: Mastering Hazardous Waste Management

Propane companies play a critical role in keeping communities fueled, but handling hazardous waste is a necessary responsibility of theirs that requires careful management. This guide covers essential practices for managing hazardous waste effectively, from identifying waste types to safe storage and disposal. Following these protocols will assist propane companies in staying compliant and protecting… Continue reading From Tanks to Toxins: Mastering Hazardous Waste Management

Managing Overdue Payments with a Positive Approach

Handling overdue payments is one of the challenges propane businesses face regularly. Addressing these issues thoughtfully will do much to help you recover payments while preserving solid customer relationships. With a structured and friendly approach, balancing financial recovery and maintaining trust is possible. Here’s how to make that happen. Start with Clear Payment Terms The… Continue reading Managing Overdue Payments with a Positive Approach

Will Propane Supplies Meet Winter Demand This Year?

Propane supplies are expected to be plentiful this winter, offering relief for homeowners and businesses reliant on propane for heating. Industry experts point to healthy production levels, ample reserves, and consistent infrastructure performance as key factors ensuring that the market will remain stable during the coming colder months. Strong Propane Stock Levels The U.S. propane… Continue reading Will Propane Supplies Meet Winter Demand This Year?

Easy Ways to Modernize Customer Communication

Keeping up with customer communication is more essential than ever. Updating how you connect with customers can help you build stronger relationships, boost loyalty, and stand out from competitors. Modernizing communication doesn’t have to be complex or costly for propane businesses – small changes can make a big difference. Here’s how to update your customer… Continue reading Easy Ways to Modernize Customer Communication

Drawing Tech-Savvy Talents to Your Business

Attracting tech-savvy talent can boost your propane business in ways that traditional approaches may not. Technology is increasingly vital for streamlining operations, improving customer service, and staying competitive. By creating a work environment that appeals to tech-oriented individuals, you’ll not only attract a new wave of employees but also do much to enhance your business.… Continue reading Drawing Tech-Savvy Talents to Your Business

Steering Through Stormy Leadership

Every business faces its fair share of challenges, but leadership turmoil can be especially disruptive. Whether it’s a sudden departure of key executives, internal conflicts, or shifts in a company’s direction, leadership issues can shake the foundation of any organization. For propane businesses, where operational efficiency, safety, and customer service are paramount, leadership challenges can… Continue reading Steering Through Stormy Leadership

Business challenge failure concept. Lots arrows missed hitting target mark and only one hits the center. Shot miss. Failed inaccurate attempts to hit archery target. Vector illustration.

Why Consistent Branding Matters

Consistent brand messaging is a critical component of successful marketing in the corporate world, as it shapes how customers perceive and interact with your company. Strong branding can be particularly influential in the propane industry where trust and reliability are paramount. Let’s take a closer look at this marketing essential. Defining Brand Messaging Brand messaging… Continue reading Why Consistent Branding Matters

Optimizing Your Propane Storage Yard

Are you a propane business owner looking to set up a storage yard or to increase the efficiency of one you already own? Effectively organizing your propane storage is vital for safety, accessibility, and profitability. This guide will walk you through the essential steps to achieve an optimal layout for your propane storage yard. Planning… Continue reading Optimizing Your Propane Storage Yard

Enhancing Safety in Propane Operations

The National Propane Gas Association (NPGA) is actively engaging with the U.S. Department of Labor to address critical safety concerns related to Process Safety Management (PSM). This safety program, overseen by the Occupational Safety and Health Administration (OSHA), sets stringent requirements for facilities handling over 10,000 pounds of hazardous materials. Propane facilities were previously exempt… Continue reading Enhancing Safety in Propane Operations

Staying Ahead of Market Volatility

As the propane industry prepares for the upcoming year, market volatility remains a key concern for business owners. Among the various risks faced by propane companies, basis risk has become an important concept to understand and manage effectively. Basis risk can impact profitability and stability, especially in a fluctuating market, so it’s crucial for propane… Continue reading Staying Ahead of Market Volatility

Winter-Ready Strategies to Ensure Consistent Propane Supply

As winter draws near, propane businesses must prepare to meet surging demand while navigating potential supply challenges. Demand for propane spikes as temperatures drop, making effective supply management and risk mitigation essential. Strategic planning, including price protection and enhanced inventory insights, can help propane companies seamlessly manage seasonal pressures. This guide covers essential strategies for… Continue reading Winter-Ready Strategies to Ensure Consistent Propane Supply

Should You Offer Same-Day Delivery?

Offering same-day delivery can be attractive for propane businesses looking to enhance their service offerings and boost customer satisfaction. This decision requires a careful look at both the advantages and challenges of providing this option. Here’s a breakdown of the key consideration points to help you decide if same-day delivery makes sense for your propane… Continue reading Should You Offer Same-Day Delivery?

Electricity Prices on the Rise Again

In recent months, electricity prices across the United States have seen another significant increase, adding to the already rising cost of living and doing business. The National Propane Gas Association (NPGA) has reported that electricity prices have been steadily climbing, with no immediate relief in sight. For propane businesses, this shift presents both challenges and… Continue reading Electricity Prices on the Rise Again

When and How to Invest in Equipment Upgrades

Upgrading equipment on a regular basis is essential for keeping a business competitive, efficient, and safe. However, the process can be costly and disruptive if not carefully planned out. This guide provides a complete breakdown of how to plan and budget for equipment upgrades in a way that makes sense for your business and minimizes… Continue reading When and How to Invest in Equipment Upgrades

The Pros and Cons of Working With Third-Party Suppliers

Choosing to work with third-party propane suppliers can have a big impact on your business. Whether you’re considering this route to meet growing demand or to reduce costs, it’s important to weigh the benefits and challenges. Here, we dive into both the pros and cons to help you make an informed decision. What Are Third-Party… Continue reading The Pros and Cons of Working With Third-Party Suppliers

Beyond Delivery: The Propane Everything App

The propane industry plays a crucial role across various sectors, from residential heating to powering commercial and agricultural operations. Yet, the industry faces a unique set of challenges that can impede operational efficiency, safety, and profitability. As customer expectations evolve and regulatory demands grow, propane companies must address key issues such as safety, compliance, tank… Continue reading Beyond Delivery: The Propane Everything App

Cetane Announces the Sale of Carolina Gas

NEW MILFORD, Conn. – December 04, 2024 – Cetane Associates (“Cetane”) is pleased to announce that ShepGas, LLC. (“ShepGas”), located in Mt. Pleasant, SC, has acquired Carolina Gas Co, LLC. (“Carolina Gas”), located in Mt. Pleasant, SC. The transaction closed on November 8, 2024. Carolina Gas was established in 1998 by Steve and Wanda McDuffie.… Continue reading Cetane Announces the Sale of Carolina Gas

Promoting Safety with PERC’s Propane Personal Safety Course

Safety in the propane industry is foundational. With a variety of tasks that require meticulous attention and skill, industry workers need to be well-prepared to handle any on-the-job risks effectively. The Propane Education & Research Council (PERC) offers an exceptional resource for this in the form of their Propane Personal Safety Course, designed to educate… Continue reading Promoting Safety with PERC’s Propane Personal Safety Course

What Makes a Customer Service Team Stand Out?

A great customer service team is the backbone of any successful business. In the propane industry, where service reliability and client satisfaction are crucial, a skilled team can build trust, solve problems quickly, and keep clients happy and loyal. Here are the qualities of an outstanding customer service team and why it’s important to get… Continue reading What Makes a Customer Service Team Stand Out?

Winning Back Customers After Cancellations

Handling customer cancellations gracefully and trying to win them back are critical components in maintaining a strong business reputation and a solid customer base. Here’s a straightforward guide on how to approach this sensitive issue. Listen and Understand First, it’s vital to listen to why a customer is canceling. Whether it’s due to cost, dissatisfaction… Continue reading Winning Back Customers After Cancellations