No propane business wants to talk about delivery mistakes, but almost every company has had them. A tank gets skipped. A driver ends up at the wrong address. A customer runs out of gas because something was overlooked. It’s easy to feel frustrated or even embarrassed when unfortunate things happen, but these moments are more… Continue reading When Propane Deliveries Go Wrong – And What You Can Do About It
If you run a small propane company, you already know how tough it can be to stay competitive. Big suppliers have buying power, large fleets, and strong brand recognition. But small operators have something else – community ties, strong customer loyalty, and the ability to work together. One powerful way to make the most of that is by starting a propane co-op with nearby companies just like yours.
Running a propane business means more than just delivering fuel. Your commercial clients rely on you to help keep their operations safe, steady, and ready for every season. That’s where a seasonal maintenance check program can make a big difference. This simple investment of time will give your clients peace of mind and helps you… Continue reading Keep Tanks Trouble-Free All Year with Seasonal Maintenance
Weather can change fast, and when it does, propane businesses are often the first ones to feel it. Whether it’s a heatwave, flood, or excessively high winds, extreme weather conditions bring a mix of safety risks, delivery challenges, and rising customer needs. If you’re in propane delivery, you know it’s not enough to just keep… Continue reading Safety First: How Propane Businesses Handle Extreme Weather Conditions
When disaster hits – whether it’s a hurricane, wildfire, earthquake, or flood – the first question is always about people’s safety. The second is often about power. In moments like these, propane becomes more than just a fuel; it turns into a lifeline. From powering emergency shelters to keeping hospital generators running, propane plays a… Continue reading Propane’s Critical Role in Emergency Response
Commercial landscapers and flooring contractors are increasingly choosing propane conversion kits—and it’s easy to see why. With rising gas prices, tougher emissions rules, and downtime concerns, propane is emerging as a cost-effective, environmentally friendly alternative to gasoline. For businesses using mowers, polishers, and grinders, these kits offer a practical way to switch fuels without replacing… Continue reading Turning Gas Mowers into Propane Powerhouses: A Smart, Sustainable Upgrade
Your propane business runs on preparation, precision, and safety. While most of your equipment works day in and day out without issues, one system must never fail – the emergency shutoff. It’s your last line of defense when something goes wrong, and when lives and property are at stake, it has to work instantly. That… Continue reading Will Your Propane Shutoff Work When It Matters Most?
As your propane business grows, one of the most significant risks isn’t poor logistics or stretched resources – it’s losing the personal connection that made your company successful in the first place. Customers trust you not just for propane but because you’re a familiar name, a local face, and someone who shows up when they… Continue reading Scaling Up the Right Way: Stay Rooted, Stay Trusted – Propane
Most propane business owners know about national programs that promote clean energy and fuel efficiency. But what often gets missed are the smaller, state-level rebates and incentives that can offer real savings. These programs are designed to encourage fuel conversions, improve safety standards, and expand the use of propane across different industries. If you haven’t… Continue reading Hidden Propane Rebates That Can Boost Your Business
Customers expect fast answers, even outside normal business hours. In the propane industry, where safety, heat, and service are time-sensitive, being available day and night is a business essential that builds trust. But if you run a small or midsize propane company, hiring a Full-Time Staff to cover every single hour of the day isn’t… Continue reading The Secret to Offering 24/7 Help Without Full-Time Staff
When you run a propane company, how you present your prices can be just as important as the numbers themselves. It’s about what you charge and how people feel about what they’re paying. That’s where price presentation plays a significant role. How you display or explain your propane rates can shape whether customers see you… Continue reading The Psychology of Pricing: How to Present Propane Prices More Effectively
Running a propane business often means doing more than just filling tanks. You are also working to build long-term relationships with customers, especially in small towns and rural areas. One way to add value and grow those relationships is by offering an equipment loan program. Whether it involves tank sets, heaters, or cooking units, loaning… Continue reading Smarter Equipment Loans That Keep Your Propane Business Growing
Propane delivery is more than just gallons pumped. It’s also a key opportunity to capture extra revenue through add-ons like tank rentals, late fees, minimum delivery charges, or on-site services. But if those add-ons aren’t properly tracked, logged, and billed, you may be missing income that should already be yours. A small error on a… Continue reading Are You Missing Revenue on Your Propane Delivery Slips?
Price is one of the most sensitive parts of your propane business. Set it too low, and you might stay busy but barely cover your costs. Set it too high, and customers may walk away or never reach out. Most propane business owners don’t adjust pricing often enough. And when they do, they sometimes guess… Continue reading Strategic Pricing Starts with Knowing Your Real Costs
On June 5, 2025, the National Propane Gas Association (NPGA) announced the release of its electric reliability data, now available to members via the “Fight Electrification” section of the NPGA member dashboard. This comprehensive dataset offers critical insights into how often – and how long – electricity supply fails in states across the U.S. Why… Continue reading NPGA Releases State Electric Reliability Data — Shedding Light on Power Vulnerabilities
As of June 1, hurricane season is officially underway – and with the month of June already half-way behind us, these storms are no longer a distant threat; they’re a current reality. With early-season systems already forming and NOAA forecasting an above-average number of storms this year, the National Propane Gas Association (NPGA) is urging… Continue reading Hurricane Season Is Here: What Propane Businesses Need to Do Now
As the conflict between Iran and Israel escalates, industries across the globe are bracing for the ripple effects – energy markets most of all. While the United States does not import propane from either country, the war has already begun influencing the broader energy landscape. For propane businesses, retailers, and consumers, these geopolitical developments are… Continue reading Tensions Abroad, Ripples at Home: How the Iran-Israel War Could Impact the Propane Industry
In today’s digital landscape, propane companies face both marketing challenges and opportunities. From staff shortages to shifting customer expectations and emerging technology, success depends on knowing both current best practices and future-ready approaches. Let’s take a closer look at these proactive strategies. Deliver Exceptional Customer Experiences Customers expect more channels of communication and faster responses.… Continue reading Modern Marketing Strategies: What Matters Now and What’s Next
In many small towns and rural areas, propane businesses are more than just fuel providers – they’re a trusted part of the local community. And across the country, veterans make up a proud, respected part of those same communities. If you run a propane company, there are many meaningful ways you can show your appreciation… Continue reading Serving Those Who Served Through Your Propane Business
Across the propane industry, there’s been a steady rise in big companies buying smaller, locally owned propane businesses. If you’ve been running your operation for years, you may have already received a call or email from one of these buyers. You’re not alone. This growing trend is changing how propane is delivered, how companies are… Continue reading What Propane Buyers Are Really Looking For in Small Companies
Keeping your propane delivery trucks running smoothly involves more than just the big repairs; it’s often about catching the small issues before they turn into bigger problems. Most propane business owners know how costly it can be when a vehicle breaks down in the middle of a route. Whether it’s a failed brake line, low… Continue reading How Daily Truck Checks Protect Your Bottom Line
Local events are more than just community gatherings; they’re chances to put your propane brand in front of the people who matter most. Whether it’s a farm show, chili cook-off, or high school football game, these events bring together the very folks who heat their homes, run their farms, and power their equipment with propane.… Continue reading Grow Your Propane Brand Where People Shake Hands and Talk Tanks
Every propane business has a busy season, but even during slower months, it’s easy for office work to get backed up. Between customer calls, billing, scheduling, and inventory updates – the whole business can feel stuck if one of these components isn’t running correctly. The good news is, it usually doesn’t take a full overhaul… Continue reading Small Fixes That Make Your Propane Office Run More Smoothly
When you’re running a propane business, no day is ever exactly the same. One minute your delivery schedule is on track, and the next, a customer calls with an emergency, a road is closed, or a driver calls out sick. Route changes happen fast, and if you don’t have a plan, the whole day can… Continue reading Calm in the Chaos: Handling Propane Route Disruptions
The proper installation of underground propane tanks is a crucial step in providing excellent customer care and top-notch propane service. When done right, this process will do much to ensure safety, compliance, and longevity. This guide highlights key considerations and best practices for safeguarding these installations. Collaborative Planning with Contractors Effective communication with building contractors… Continue reading Safeguarding Underground Propane Tanks: Essential Installation Practices
In a significant move to streamline energy regulations, the U.S. Department of Energy (DOE) announced on May 12, 2025, the commencement of its most extensive deregulatory initiative to date. This effort involves the proposed elimination or modification of 47 regulations identified as contributing to increased costs and reduced quality of life for Americans. The DOE… Continue reading DOE Initiates Major Deregulatory Effort, Targeting 47 Regulations to Boost Energy Sector
In a move aimed at reducing unnecessary regulatory burdens on the propane industry, the National Propane Gas Association (NPGA) has formally submitted comments to the Federal Trade Commission (FTC) and the Department of Justice (DOJ) following a series of federal Executive Orders. These orders — Executive Orders 14192, 14219, and 14267 — directed federal agencies… Continue reading NPGA Pushes for Smarter Regulations: Calls for Change in Response to Executive Orders
When a homeowner moves into a property with propane, one of the first questions they ask is, “Who should I call for service?” In many cases, it’s the real estate agent who answers. That’s why building solid relationships with local realtors can be one of the most effective ways to grow your customer base without… Continue reading Turn Real Estate Deals Into New Fuel Accounts
Every propane business hits a slow patch from time to time. It might not be due to losing customers or making mistakes – it’s just that things stop moving. You’re doing the same things you’ve always done, but the results aren’t coming in like they used to. The phones aren’t ringing as often, the number… Continue reading Quiet Days at the Yard? Reignite Your Business Energy
Running a propane business means doing more than just keeping your tanks full and your deliveries on time. You’re also an important part of a larger community, full of people who need to know who you are and what you offer. One smart way to build those local ties is by joining your local chamber… Continue reading Fueling Local Connections Through the Chamber of Commerce
