Price is one of the most sensitive parts of your propane business. Set it too low, and you might stay busy but barely cover your costs. Set it too high, and customers may walk away or never reach out. Most propane business owners don’t adjust pricing often enough. And when they do, they sometimes guess… Continue reading Strategic Pricing Starts with Knowing Your Real Costs
On June 5, 2025, the National Propane Gas Association (NPGA) announced the release of its electric reliability data, now available to members via the “Fight Electrification” section of the NPGA member dashboard. This comprehensive dataset offers critical insights into how often – and how long – electricity supply fails in states across the U.S. Why… Continue reading NPGA Releases State Electric Reliability Data — Shedding Light on Power Vulnerabilities
As of June 1, hurricane season is officially underway – and with the month of June already half-way behind us, these storms are no longer a distant threat; they’re a current reality. With early-season systems already forming and NOAA forecasting an above-average number of storms this year, the National Propane Gas Association (NPGA) is urging… Continue reading Hurricane Season Is Here: What Propane Businesses Need to Do Now
As the conflict between Iran and Israel escalates, industries across the globe are bracing for the ripple effects – energy markets most of all. While the United States does not import propane from either country, the war has already begun influencing the broader energy landscape. For propane businesses, retailers, and consumers, these geopolitical developments are… Continue reading Tensions Abroad, Ripples at Home: How the Iran-Israel War Could Impact the Propane Industry
In today’s digital landscape, propane companies face both marketing challenges and opportunities. From staff shortages to shifting customer expectations and emerging technology, success depends on knowing both current best practices and future-ready approaches. Let’s take a closer look at these proactive strategies. Deliver Exceptional Customer Experiences Customers expect more channels of communication and faster responses.… Continue reading Modern Marketing Strategies: What Matters Now and What’s Next
In many small towns and rural areas, propane businesses are more than just fuel providers – they’re a trusted part of the local community. And across the country, veterans make up a proud, respected part of those same communities. If you run a propane company, there are many meaningful ways you can show your appreciation… Continue reading Serving Those Who Served Through Your Propane Business
Across the propane industry, there’s been a steady rise in big companies buying smaller, locally owned propane businesses. If you’ve been running your operation for years, you may have already received a call or email from one of these buyers. You’re not alone. This growing trend is changing how propane is delivered, how companies are… Continue reading What Propane Buyers Are Really Looking For in Small Companies
Keeping your propane delivery trucks running smoothly involves more than just the big repairs; it’s often about catching the small issues before they turn into bigger problems. Most propane business owners know how costly it can be when a vehicle breaks down in the middle of a route. Whether it’s a failed brake line, low… Continue reading How Daily Truck Checks Protect Your Bottom Line
Local events are more than just community gatherings; they’re chances to put your propane brand in front of the people who matter most. Whether it’s a farm show, chili cook-off, or high school football game, these events bring together the very folks who heat their homes, run their farms, and power their equipment with propane.… Continue reading Grow Your Propane Brand Where People Shake Hands and Talk Tanks
Every propane business has a busy season, but even during slower months, it’s easy for office work to get backed up. Between customer calls, billing, scheduling, and inventory updates – the whole business can feel stuck if one of these components isn’t running correctly. The good news is, it usually doesn’t take a full overhaul… Continue reading Small Fixes That Make Your Propane Office Run More Smoothly
When you’re running a propane business, no day is ever exactly the same. One minute your delivery schedule is on track, and the next, a customer calls with an emergency, a road is closed, or a driver calls out sick. Route changes happen fast, and if you don’t have a plan, the whole day can… Continue reading Calm in the Chaos: Handling Propane Route Disruptions
The proper installation of underground propane tanks is a crucial step in providing excellent customer care and top-notch propane service. When done right, this process will do much to ensure safety, compliance, and longevity. This guide highlights key considerations and best practices for safeguarding these installations. Collaborative Planning with Contractors Effective communication with building contractors… Continue reading Safeguarding Underground Propane Tanks: Essential Installation Practices
In a significant move to streamline energy regulations, the U.S. Department of Energy (DOE) announced on May 12, 2025, the commencement of its most extensive deregulatory initiative to date. This effort involves the proposed elimination or modification of 47 regulations identified as contributing to increased costs and reduced quality of life for Americans. The DOE… Continue reading DOE Initiates Major Deregulatory Effort, Targeting 47 Regulations to Boost Energy Sector
In a move aimed at reducing unnecessary regulatory burdens on the propane industry, the National Propane Gas Association (NPGA) has formally submitted comments to the Federal Trade Commission (FTC) and the Department of Justice (DOJ) following a series of federal Executive Orders. These orders — Executive Orders 14192, 14219, and 14267 — directed federal agencies… Continue reading NPGA Pushes for Smarter Regulations: Calls for Change in Response to Executive Orders
When a homeowner moves into a property with propane, one of the first questions they ask is, “Who should I call for service?” In many cases, it’s the real estate agent who answers. That’s why building solid relationships with local realtors can be one of the most effective ways to grow your customer base without… Continue reading Turn Real Estate Deals Into New Fuel Accounts
Every propane business hits a slow patch from time to time. It might not be due to losing customers or making mistakes – it’s just that things stop moving. You’re doing the same things you’ve always done, but the results aren’t coming in like they used to. The phones aren’t ringing as often, the number… Continue reading Quiet Days at the Yard? Reignite Your Business Energy
Running a propane business means doing more than just keeping your tanks full and your deliveries on time. You’re also an important part of a larger community, full of people who need to know who you are and what you offer. One smart way to build those local ties is by joining your local chamber… Continue reading Fueling Local Connections Through the Chamber of Commerce
Safety checklists are one of the most important tools in any propane operation, but they often get a bad reputation. Many crews feel that checklists slow them down or get in the way of getting the job done. The challenge is finding a way to keep safety at the center of the work – without… Continue reading Fast, Simple, Safe: Rethinking Safety Checklists
Propane cylinders are a key part of many retail operations, especially when stored in outdoor cages. They’re convenient, accessible, and serve a steady flow of customers. But with that convenience comes multiple risks – cylinder theft, miscounts, and inventory mix-ups can quietly chip away at your profits. If you’re not watching closely, those losses can… Continue reading Locked, Logged, and Counted: Mastering Cylinder Cage Control
Running a propane business comes with constant pressure to manage rising costs while keeping service strong. You may have already taken the usual steps like tracking fuel spending and working overtime. Still, there are often hidden places where money slips away without notice. Finding and fixing these overlooked areas can do much to increase your… Continue reading Are You Missing These Cost Cuts In Your Business?
Even minor workflow improvements can make a big difference when propane businesses are short on time and stretched thin on staff. One of the most practical changes you can make is to offer a customer self-service portal. This doesn’t mean giving up personal service; rather, it involves giving your customers an easier way to do… Continue reading Let Customers Help Themselves: Why Self-Service Is the Next Smart Move
Serving rural and elderly propane customers takes more than just making deliveries. These clients often face challenges that others don’t – limited mobility, unreliable transportation, spotty cell phone or internet service, and tighter budgets. For many, propane isn’t just a fuel – it’s their lifeline, especially when cold weather hits. If you’re not making it… Continue reading Beyond the Tank: Serving Rural and Elderly Customers with Care
Power outages are becoming more common across the country. Whether it’s due to storms or grid failures, people are looking for reliable backup power they can trust. That’s where propane generators come in, and the demand for them is growing. If you’re in the propane retail sector, this increasing demand isn’t just a trend –… Continue reading Power Out? Customers Are Turning to This Reliable Solution
Keeping customers long-term is often more difficult than winning them in the first place. In the propane sector, customers want reliable service, fair prices, and a sense of trust with their provider. One smart way to build that trust and strengthen customer retention is through tank upgrades. While upgrades can create sales opportunities, their true… Continue reading Keep Clients Committed: The Role of Propane Tank Upgrades in Retention
Expanding your propane business into new areas is never just about delivering more gallons. It’s about making sure you’re providing them in the right places. Many business owners expand into new zip codes without fully understanding the shape of the local market. That’s where local market mapping comes in, and it might be the one… Continue reading Is Local Market Mapping the Key to Smarter Growth?
Accurate propane meter readings are critical to every part of your business. They guide your billing, help track product movement, and protect you and your customers from disputes. But if the readings are slightly off, they can throw off your records, cost you money, and lead to unhappy clients. Getting those numbers right isn’t just… Continue reading Trust the Numbers: Why Meter Accuracy Matters More Than Ever
When a customer meets your propane company for the first time, whether through a phone call, website, technician, or delivery driver, they decide, often without saying a word, if they’ll stay with you. That first impression sets the tone for everything that follows. And in this industry, where word of mouth referrals, trust, and reliability… Continue reading More Than Just a Delivery: What Customers Notice First
Running a propane company means dealing with many moving parts – equipment, delivery schedules, safety systems, fuel supply, and service. One of the most significant cost areas that often gets overlooked is vendor relationships. You rely on outside vendors, from tank suppliers to software systems, to keep your business running. But over time, even trusted… Continue reading Are Your Propane Vendors Costing You More Than You Think?
Understanding Current Propane Pricing Trends As of mid-2025, U.S. wholesale propane prices have experienced fluctuations due to various market dynamics. For instance, in April 2025, prices were reported at $0.97 per gallon, slightly higher than the previous year. However, prices have decreased by approximately 7.6% since the beginning of the year. These fluctuations are influenced… Continue reading Assessing Propane Purchase Timing Amid Market Shifts
In the evolving landscape of the construction industry, propane marketers have a unique opportunity to position themselves as indispensable partners. By aligning with the industry’s shift towards sustainability, technological integration, and workforce development, propane businesses can offer solutions that address the specific needs of construction professionals. Here are three innovative strategies to foster collaboration between… Continue reading Key Strategies for Fostering Collaboration with the Construction Industry
