Southwest Propane — PIMS Case Study | Propane Insider

Marketing OS — Customer Case Study

Southwest Propane — April 2026 Local SEO Baseline (score 22measurement live, climbing)

How Southwest Propane — a 3-location New Mexico operator — rebuilt its local-search posture with Propane Insider’s Marketing OS. April 2026 is the documented starting line; month-over-month deltas land as each monthly report runs.

📊 Baseline score: 22/100
3 hubs · 38 keywords tracked · 8 live citations

22/100
Baseline score (Apr 2026)

29
Keywords in Local Pack

1,029
Monthly GBP impressions

339
High-intent actions / mo

Documented April 2026 starting line. Month-over-month deltas land as each monthly report runs.

The story

From invisible to found — the work behind the numbers.

Southwest Propane runs three offices — Moriarty, Pecos, and Mountainair — serving rural New Mexico. When our team started, their online presence was working against them: Google Business Profiles were incomplete and carried wrong information, the addresses were inconsistent across listings, and the site was missing the data Google needs. The net effect was near-invisibility in local search.

We rebuilt it. We corrected the Google Business Profiles across all three offices, fixed the addresses and NAP so they read consistently, completed the missing site data, and stood up structured data, rank tracking, and AI-visibility measurement. To keep ourselves honest, we logged the April 2026 starting line first — a composite local-SEO score of 22 — so every gain is measured against a known number, not a guess.

The data that came out of that work is real: 29 of 38 tracked keywords now rank in the Google local 3-pack, 34 existing reviews sit at a 4.0☆ weighted rating, and AI-visibility tracking is live across the queries customers actually search. Google Business Profile content and the review-request program are built and queued to publish on Business-Profile reconnection.

Same staff. Same locations. No new ad spend — just being findable where customers are looking. Month-over-month deltas land on this page as each monthly performance report runs.

The receipts

Sub-score breakdown — what actually moved.

Surface Before After What changed
Local Pack ranking baseline 29 of 38 29 of 38 tracked keywords now ranking in the Google local 3-pack.
Google Business Profile baseline in progress All 3 profiles audited and corrected; location-specific content and review-reply queue armed for publish on Business-Profile reconnection.
Schema markup baseline in progress Structured-data audit running; remediation queued.
Reviews baseline in progress 34 existing reviews at a 4.0☆ weighted rating; review-request program built, turns on once live Google review links are in place.
Page Speed (PSI) baseline in progress Per-hub audit URLs running on Google Lighthouse.
Directory listings baseline in progress NAP standardized so all three locations read consistently across the major directories.
COMPOSITE 22/100 (baseline) measuring… Month-over-month deltas land as each monthly report runs

Traffic + intent

What 1,029 monthly impressions actually look like.

818
Google search views / mo

211
Google Maps views / mo

115
Direct phone calls / mo

176
Driving-direction clicks / mo

48
Website clicks / mo

339
High-intent actions / mo

High-intent = the user clicked something that contacted Southwest directly. Calls + directions + website hits, summed across all 3 hubs.

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About the team behind this work

Propane Insider is veteran-owned, founded by a service-disabled combat veteran, built by propane people for propane people. Our field-operations app, TankSpotter, won the World Propane Safety Technology Competition and is recommended by Aegis, Emaxx, and Nationwide for its safety and inspection records. Same operators run the Marketing OS that produced the numbers above.